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Warranty document (PDF): Awaiting File

Your Samsung Warranty

Samsung products carry a full warranty for the period specified (Hard Disk Drive - 36 month, Optical Disk Drive - 24 months). Some Samsung products carry different warranty periods due to the nature of the product's design, manufacture or expected use.

The warranty applies from the date of purchase by the first customer, and is only transferable only between end-users.

This warranty does not affect your statutory rights as a consumer in any way.

What is NOT covered by your warranty

The Samsung warranty covers manufacturing defects only. Please note that this does not include consumable items such as batteries, bulbs, ink cartridges etc. The liability of Samsung Electronics (or its appointed agent) is limited to the cost of repair and/or replacement of the product under warranty. The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and repairs. Also, the warranty is invalidated in the following cases.

For the repair of a domestic product used in a commercial environment

For repair due to incorrect installation in your home

For repair to any unit where the serial number has been removed

Where ancillary equipment not furnished or recommended by Samsung causes problems or damage that is attached to or used in connection with the product.

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