(Calls cost 10p per minute plus network extras)
To complete an RMA request online, please use the following link:
http://www.repairtech.co.uk/hannspree_rma.asp
D. O. A. period:
14
days from purchase date (either end-user or reseller) dealt with by warranty
company
Additional
Service Hotlines:
|
Italy |
+39-039-23.41.380 |
Germany |
+49-(0)1805-88.28.23 |
|
France |
+33 390 675 760 |
Spain |
+34 900 992 812 |
|
Portugal |
+351 232 183 755 |
Denmark |
36 98 95 58 |
|
Poland |
0
800 184 817 |
Hungary |
+43 22 783234204 |
|
Austria |
+43 22 783234204 |
Netherlands |
0900-2020748 |
|
Luxembourg |
+31 (0)900-2020748 |
Belgium |
0902-25002 |
|
Switzerland |
+41 (0)62 892 96 00 |
Sweden |
+46 85 63 11 439 |
|
Czech Republic |
+420.596.253.667 |
Finland |
+358 (0)92 31 13 810 |
|
Norway |
+47 21 53 21 10 |
|
|
Warranty terms and
conditions
HANNspree Europe GmbH
(hereinafter refer to as "HANNspree" or its authorised Agent, warrants that
the products supplied are free from defective material and workmanship
during the warranty period.
HANNspree agrees to remedy
any such defect under the warranty terms and conditions indicated in the
"Warranty and Service Manual".
23" LCD-TV and below is
covered by a Return to Base (RTB) warranty. This warranty is valid for
2 (two) years from the date of the original purchase of the product.
26" LCD-TV and above is
covered by an On Site Exchange warranty. This warranty is valid for 2
(two) years from the date of the original purchase of the product.
The warranty period starts from the date of the
original purchase. The purchase receipt or other proof of purchase
must be provided to claim the warranty services. Customers will be
charged a service fee for the services rendered if such documentation is not
available.
This limited warranty DOES NOT COVER
consumables, such as batteries, bulb, etc. All other parts are covered
by this warranty.
In the event that a LCD-TV returned for repair
is found not to be a valid warranty claim, the end-user/owner will be
invoiced for the full value of the supplied LCD-TV and service, plus
carriage charges incurred.
Any replaced or repaired product or component is
covered by this limited warranty for a period of 90 (ninety) days from
shipment, or through the end of the original warranty period, whichever is
longer. All parts replaced within the warranty period are properties
of our Company. We have rights to handle those parts in methods that
deem fit.
This limited warranty ONLY COVERS failures due
to defects in materials or workmanship.
HANNspree only provides services at any time
during normal business hours and environment and under reasonably safe
conditions and circumstances only.
If the number of blind-spots or light-spots
found in each display is less than the number guaranteed by manufacture,
HANNSpree Europe GmbH has the right to refuse providing services or demand
charges from customer for any services costs.
The contents of this warranty policy may alter
without prior notice.
Should the need for service arise, please
contact HANNspree Technical Service Centre:
RepairTech Ltd
Tel.: +44 0871 855 2424
Fax: +44 (0)1926 8140052
E-mail: hannspree@repairtech.co.uk